Integrated quality policy
Commitment to the client implies that OFITA responds with quality and efficiency to all their demands. To meet this objective, the company has a quality model that allows measurement of this ratio and of client satisfaction.
Already in 1980 the quality committee, which oversees all processes and quality control indicators, was established. Ten years later, in 1990, Ofita implemented a Quality Management Unit and in 1995 launched the GKTomanía concept, which can be defined as a "habit of total quality management."
In 1994, Ofita implemented a quality management system according to the ISO 9001 standard, and some years later adopted the EFQM model as a reference that has brought rationality to continuous improvement and process management in the company, obtaining external recognition in 2004 by the Euskalit, Q de Plata (Silver Q), more than 400 points.
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PATH TO EXCELLENCE
OFITA general strategy aims to promote the growth of the company and improve its competitive position through:
- Innovation and
- Excellence in all its activities.
Its management system follows the European Excellence Model, (EFQM) based on the following premise: “Excellent results with respect to performance, customers, people and society are achieved through leadership driving policy and strategy that is delivered through people, partnerships, resources and processes.”
In 2004, Ofita was recognised with the Silver Q by an external assessment according to the EFQM Model.
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Ofita is certified by the ISO 9001:2000 Company Registry standard granted by the Spanish Association for Standardisation and Certification (AENOR).
In addition, Ofita products are certified under the CIDEMCO seal of quality, in whose laboratories products are tested. Once the Certification Committee CIDEMCO grants the right to use of this seal, periodical monitoring is carried out to verify that the product maintains the features (safety, strength...) it had at the time of granting the mark.
Download Quality Certificate CIDEMCO
HEALTH AND SAFETY MANAGEMENT
OFITA, in its unwavering commitment to excellence reflected in the Quality, Environmental and Occupational Hazard Prevention Integrated Policy, has developed and implemented a Management System for health and Safety at Work according to the specifications of the OHSAS 18001:2007 standard; a process which led to certification by AENOR in 2007.
The OHSAS 18001 standard is a tool that helps companies to identify, prioritise and manage health and occupational hazards as part of their normal business practices. It provides the requirements of a management system in occupational health and safety (OHS) that enables an organisation to control its OHS risks and improve its performance.
Periodically, a comprehensive review of risk assessment is carried out, with the subsequent training and information plan.
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An ergonomic workstation prevents discomfort and illness and improves the performance of workers by between 20 and 25%.
As gathered in the book “Ergomania; bienestar y salud en la oficina”(Ergomania; Welfare and Health in Office), published by OFITA, 30% of office workers complain of back pains (80% have had an episode of back pain in their lives), 17% of muscular pain in arms and legs and 45% reported working in painful positions or those causing fatigue.
Most of these ailments are related to the furniture used. If it is not ergonomic, office furniture can be a source of problems for users, resulting from incorrect postures in the workplace as well as an excessively sedentary lifestyle typical of this kind of work.
By contrast, an ergonomic workspace, adapted to people and their functions, prevents ailments and discomfort and creates healthy psychological states.
Ofita furniture exceeds the ergonomic requirements set by standards for office jobs with visual display terminals (VDT), as accredited by the attached document.